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Privacy Policy Statement


We collect personal information from our customers in the regular course of doing business. This statement answers some of the most frequently asked questions, and lets you know exactly how we're protecting the information you entrust to us.

What personal information do you collect about me?

We collect the following information about you: name, address, postal code, phone number, email address, payment card number, payment card expiry date, customer satisfaction information, and opinions about our products and services.

When you visit our web site, we also collect:

-         information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location;

-         what pages you visit on our site and what links you click on;

-         what other sites you've visited recently.

Like most websites, we rely on cookies and other commonly used technologies to provide website functionality and to deliver the best experience for our users. We use these technologies to collect information about the usage of our site.

By using this website, you give us and trusted third parties consent to collect usage information using cookies and similar technologies.

How do you use this information?

The main reasons we collect personal information from you are: customer service, customer relationship management, marketing, orders, to complete a sale/ transaction, because it may be useful in future, and because our computer software asks for it.

If it is a necessary part of any of these transactions, we may disclose your information to another entity for example, a card payment processing company.

Use of Personal Information for Secondary Reasons

We also may use your personal information for other, secondary reasons, including:

To complete a sale/transaction:

Name, address, postal code, phone number, email Address, payment card number, payment card expiry date.

Marketing:

Name, address, postal code, phone number, email address, customer satisfaction information, opinions about products and services.

Customer service:

Name, address, postal code, phone number, email address, customer satisfaction information, opinions about products and services.

Customer relationship management:

Name, address, postal code, phone number, email address, customer satisfaction information, opinions about products and services.

Orders:

Name, address, postal code, phone number, email address.

Because our computer software asks for it:

Name, address, postal code, phone number, email address. 

Sharing of Personal Information with Third Parties

We do not share your personal information with third parties, except with our information technology service provider(s) for facilitating satisfactory functioning of, and access to, the website and its content. Your personal information may also be transferred outside of Canada for storage and processing. As a result, secure storage, use and access to your personal information may be subject to the laws of those countries.

We may disclose your personal information to third parties if we need to comply with applicable laws and lawful governmental requests, other legal and regulatory authorities or for other legal reasons.

Revisions

This privacy policy statement may be revised in future.